Author Topic: Forum Policy Update: Dealing With Overexcited Members  (Read 22782 times)

Offline iago

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Forum Policy Update: Dealing With Overexcited Members
« on: February 01, 2007, 04:28:34 PM »
Hey, folks. 

Lately, particularly with the advent of the television show, we've had a number of heated discussions and overexcited members going places with their discussions that we aren't always comfortable with.  However, the volume of discussion is such that the moderators themselves can't keep up with all the posts that are happening; we have to rely on posts getting reported to us by the community.

While we aren't guaranteed to take action on every reported post, we will at a minimum take a look at those posts and make a decision about whether or not it's "actionable".  If we think it isn't, we're not going to say anything about it.  If it is, we're going to do our best to enforce the following policy reasonably consistently.  These statements and actions are going to take place semi-publically; sometimes there will be a post made on the thread in which the offense is occurring, sometimes it'll be taken to private message.

First warning: "Hey, cool it".  Just a friendly reminder that this is an easygoing community and to help us keep it that way.

Second warning: "Continuing this path of behavior will lead to a temporary ban."  Clearly, someone's not doing that "help us keep it that way" thing.  So this is us taking out our Moderator Stick and putting it on the table -- a reminder that it can and will be used.

Third warning: "You've been banned for 3 days." The penalty box.  We still want you to be part of this community, but you need a break from it, and it needs a break from you, in order to "reset" and get back on an even keel.  These actions won't be done with malice; please understand that we're acting to address the health of the jim-butcher.com community as a whole.

Fourth warning: "Please stop coming here." If you come out of the third-warning cool-off period swinging for the fences, you can expect to get permanently banned from the board.  It's clear that taking a break isn't enough to get you to reevaluate your priorities for participation in a way that is healthy for the community, so it's time for us moderator-surgeons to cut you out of the system you're poisoning.  Dig?  -- If it's been a reasonable length of time since your last "third warning", you've got a buffer, however.  We may consider your counter reset to an earlier warning-level -- permanent ban is meant to be used as a tool to address chronic abusers, not people who've happened to have more than one bad day over the course of the year.

Finally, beyond this policy for taking action against specific users, there will occasionally be an entire thread that looks to have taken on too much toxicity in order to remain productive and healthy for the board.  At times, again for the health of the community, we will shut down such threads, setting them to "locked" and making it clear that the thread/topic has been closed for discussion.  In such cases, we strongly encourage you not to go start a new thread that picks up exactly where the closed one left off.  If you do, we'll consider you to have already gotten past the "first warning" stage, at the least.

Again: we need your help to keep the community easy-going and pleasant for EVERYONE involved.  While I'll certainly grant that we've been inconsistent with enforcement, the sheer volume of traffic we've been seeing lately is the greatest reason for that.  We're going to do our best to get consistent from here on out.  From you, we need:

* Pleasant cooperation with our judgments when enforcing the above policies, and:

* Helping us to spot problems as they're occurring (use the "report this post" tool!)

Thanks everyone!
Fred Hicks
I own the board. If I start talking in my moderator voice, expect the Fist of God to be close on my heels. Red is my Fist of God voice.
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Offline Mickey Finn

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Re: Forum Policy Update: Dealing With Overexcited Members
« Reply #1 on: September 10, 2007, 12:01:46 AM »
Reposted from another thread. People bickering has finally gotten to me. Grudges are not allowed on here folks. If someone's given a chance to change something that constitutes possible banning, it is not for you to decide whether they've lost that chance or not.

Quote
This stops here. I am going to start banning the *beep* out people if they don't grow the *beep* up, on both sides.

I'm sick of it. You people finally wore my patience down.

Should he phrase things the way he has? No. And he's been talked to, publicly, about it. His getting attitude doesn't excuse folks for taking attitude with him, either. If he doesn't change, he's gone. I, for one, will sorely miss him, but he'll be gone nevertheless.

Likewise with people picking on him. He's been publicly talked to, and given a chance by the moderators. If you don't think the moderators acted correctly and decide to take matters into your hands, you'll get the vacation you think he deserves, despite the fact that it's a particular person you're gunning for, and that person may deserve it. On this board, all you have to do it report it, and we'll take care of it one way or another. If you don't like the way we do it, maybe this isn't the board for you.

Yes, folks finally got me to swear. I just edited it out.

« Last Edit: September 11, 2007, 04:55:25 PM by Mickey Finn »
We are not nouns. We are VERBS. -Stephen Fry
The Universe is made of stories, not of atoms. -Muriel Rukeyser

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"Sign of the Times" http://tinyurl.com/DirtyMagick

Offline Mickey Finn

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Re: Forum Policy Update: Dealing With Overexcited Members
« Reply #2 on: January 09, 2008, 12:10:30 PM »
I'm going to start a list of things that are indicative of a post going into moderation territory. Let's star with:

Now I am done with you.
I've seen this more than once. Not only is is so terribly untrue, most of the time, it's also a flag of disdain that's not allowed here. (We're not saying you can't feel that way...we're saying it's not allowed to come out in writing. We're more strict here than most places on people respecting each other in text.)
We are not nouns. We are VERBS. -Stephen Fry
The Universe is made of stories, not of atoms. -Muriel Rukeyser

Podcast: http://thegentlemennerds.com/

Wormwood Mysteries:
"All The Pretty Little Horses" http://www.amazon.com/dp/B00W8FE3FS 
"Sign of the Times" http://tinyurl.com/DirtyMagick