ParanetOnline

The Site => Site Suggestions & Support => Topic started by: cenwolfgirl on August 29, 2012, 05:43:48 PM

Title: 502 Bad Gateway cloudflare-nginx
Post by: cenwolfgirl on August 29, 2012, 05:43:48 PM
what dose that mean?
is it the sight? because other sights i have open and i am useing at the same time (youtub mostly) still work ?
as it keeps apareing when i try to load pages on the forums or post or start new topics?
one why does it keep doing this?
two how can i stop it ?
three am i the only one ?
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: raljamcar on August 29, 2012, 05:46:40 PM
cloud flare is the site iago switched us to.
ummmm you could try exiting your browser and reopening everything... beyond that i dont know.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: shades of grey on August 29, 2012, 05:49:57 PM
I did.
I think this may be a sit and wait it out job.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: raljamcar on August 29, 2012, 05:52:23 PM
so i googled '502 bad gateway nginx'. and realized how little computer lingo i know.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: cenwolfgirl on August 29, 2012, 05:58:35 PM
i am computer eliteret in the linog witch is why i am asking
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: iago on August 29, 2012, 06:07:13 PM
Quote from: cenwolfgirl on August 29, 2012, 05:43:48 PM
what dose that mean?
is it the sight? because other sights i have open and i am useing at the same time (youtub mostly) still work ?
as it keeps apareing when i try to load pages on the forums or post or start new topics?
one why does it keep doing this?
two how can i stop it ?
three am i the only one ?

Sounds like some sort of temporary network affliction hit you -- since you're here, I have to assume you eventually connected fine. If you could show me a screenshot of the error message when you encounter it next, it might help me troubleshoot.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: cenwolfgirl on August 29, 2012, 06:11:06 PM
yeah i have got it come up about 5 times to day
um how do i take a screen shot and then up lode that screen shot to photo bucket so i can show you?
as i don't know how to do that   :-[

(see above computer elitaret)
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: iago on August 29, 2012, 06:20:21 PM
Actually, I can figure out what to do based on this (the screenshot just helps sometimes). What I need to know is what your geographic location is, in order to report the problem.

In general though when this error pops up, there's a temporary server problem somewhere that you're intermittently hitting. Cloudflare is pretty good about noticing these problems and fixing them, but if I can file a report indicating what geographic location you're accessing the site from, it may help them zero in.

I'd ask for other technical stuff, but given the "elitaret" thing, probably too troublesome. :)
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: shades of grey on August 29, 2012, 06:22:20 PM
Well, we're both in Southern England, if that helps?
Or do you need something more specific?

TBH it's passed for me now...
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: raljamcar on August 29, 2012, 06:23:51 PM
the google agrees, and said it was most likely temporary acting up.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: cenwolfgirl on August 29, 2012, 06:27:13 PM
i asume middle of no where is not the best answer to geographical location (even if it is accurate

(click to show/hide)
is that specific enough to help?

(thanks for not trying to get me to do complicated tecky things because i would have had to ask for step by step instructions twice :) )

(it has also not happened to me for about 30 minuets)
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: iago on August 29, 2012, 06:32:53 PM
Thanks! If it doesn't clear up in another couple days, let me know.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: cenwolfgirl on August 29, 2012, 06:33:51 PM
will do :)
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: shades of grey on August 30, 2012, 07:12:10 PM
I don't know if this is related to yesterday's issue, but today I keep getting that the server is down and that there is no cache to refer to.
Still slow too.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: iago on August 30, 2012, 07:13:25 PM
Quote from: shades of grey on August 30, 2012, 07:12:10 PM
I don't know if this is related to yesterday's issue, but today I keep getting that the server is down and that there is no cache to refer to. Still slow too.

Dunno that I've been experiencing the site as slow at all in the last several weeks. Hm.

I'll turn off Cloudflare for the short term.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: shades of grey on August 30, 2012, 07:19:56 PM
Thank you iago.
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: cenwolfgirl on August 30, 2012, 07:38:49 PM
shades is right it is a tad slower then normal but not by a lot

also not shore if its related but one member (via email) said the last few times he tried to get on the sight would not load or would freeze up
he checked its not his computer
and as he can email me i don't think its his conection
 :-\
(but i don't know everything) but it did seem to start around the same time *shrugs*
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: Enchantedwater on September 19, 2012, 08:47:52 PM
It's crashing today too..... Whys....?

*is sad weird poster*
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: iago on September 19, 2012, 09:06:58 PM
Not crashing today ... dealing with my attempt to troubleshoot an apache (webserver) config issue. Should be all settled down now.

(Also, ended up ditching cloudflare usage for this site -- ultimately not all that necessary and with their denial of service induced problems, it was actually degrading our site performance instead of improving it.)
Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: Enchantedwater on September 19, 2012, 09:12:07 PM
Quote from: iago on September 19, 2012, 09:06:58 PM
Not crashing today ... dealing with my attempt to troubleshoot an apache (webserver) config issue. Should be all settled down now.

(Also, ended up ditching cloudflare usage for this site -- ultimately not all that necessary and with their denial of service induced problems, it was actually degrading our site performance instead of improving it.)

I thank you for your service to us. This is a really fun forum and I thank you for keeping it running smoothly.

*bows*

Really, I can't thank you enough.

Title: Re: 502 Bad Gateway cloudflare-nginx
Post by: Dina on September 21, 2012, 05:02:14 AM
Indeed, we all thank you a lot, Iago. You are the awesome!  ;D